Privacy Policy

Last Updated: April 13, 2025

Introduction

FinLitGhana ("we," "our," or "us") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website finlitghana.com (the "Website") or use our services.

We adhere to the Data Protection Act, 2012 (Act 843) of Ghana and other applicable data protection laws. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Personal information is data that can be used to identify you individually. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information you provide when filling out forms on our Website

Non-Personal Information

We may also collect non-personal information about your interaction with our Website, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on those pages
  • Referring website addresses

How We Collect Information

We collect information through various methods, including:

  • Direct Collection: Information you provide when you contact us, register for our services, or fill out forms on our Website.
  • Automated Collection: Information collected automatically through cookies and similar technologies when you visit our Website.
  • Third-Party Sources: Information we may receive from business partners or third-party services with your consent.

How We Use Your Information

We use the collected information for various purposes, including to:

  • Provide, operate, and maintain our Website and services
  • Improve, personalize, and expand our Website and services
  • Understand and analyze how you use our Website
  • Develop new products, services, features, and functionality
  • Communicate with you about our services, updates, and other information
  • Process transactions and send related information
  • Find and prevent fraud or other illegal activities
  • Comply with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you have given us explicit consent to process your personal information for specific purposes.
  • Contract Performance: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided those interests do not override your fundamental rights and freedoms.
  • Legal Obligation: When processing is necessary to comply with a legal obligation to which we are subject.

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Ghana's Data Protection Act and other applicable laws, you have certain rights regarding your personal information, including:

  • Right to Access: You have the right to request information about the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

FinLitGhana
25 Dade St, Accra, Ghana
Email: [email protected]
Phone: +233 540 116 408

Data Protection Authority

If you have concerns about our processing of your personal information that we are unable to resolve, you have the right to lodge a complaint with the Data Protection Commission of Ghana:

Data Protection Commission
No. 7 Switchback Road, Cantonments
Accra, Ghana
Website: www.dataprotection.org.gh